At 18, Jonathan Kinsella joined Thorite as an apprentice service engineer, and thanks to the Thorite policy of promoting from within, he graduated to become a capital sales engineer. Kinsella then decided to progress his career away from Thorite to gain greater experience, but three years later, Thorite is delighted to announce his appointment as aftermarket manager, working closely with the capital sales and service teams.
Aftermarket Solutions is a new concept for after-sales customer care, replacing previously outdated service contracts by providing customers with a menu of service and support options that are individually tailored to their specific requirements. The resulting package gives customers more added value and a much more focussed service from Thorite Service through Thorite’s team of capital equipment sales and support specialists.
On his appointment, Kinsella said: “I am looking forward to introducing our Aftermarket Solutions concept to our customer base throughout the UK."
Away from Thorite, Kinsella, now 31 and living in Bradford, is an enthusiastic Bradford City season ticket holder and family man. For more information on Aftermarket Solutions please email Jonathan.Kinsella@thorite.co.uk or telephone 0800 0341 041