Dedicated to improving manufacturing efficiency

NetDespatch trims Evergreen Direct’s order processing time


Yorkshire-based supplier of artificial plants, trees and hedges Evergreen Direct has shaved hours off its daily admin routine by seamlessly integrating its order management system with the APC Overnight delivery network using a web-based integration solution from NetDespatch.

Evergreen Direct delivers to online customers anywhere in the world. UK orders are delivered through YDL in York which is part of the APC Overnight network. Customers are notified when their orders have been despatched for next-day delivery and the system enables customers to track the status of their consignments.

Tasked with eliminating manual processes and speeding up Evergreen Direct’s despatch procedures, the NetDespatch Retail Solutions team quickly implemented a solution that seamlessly integrates Evergreen’s ecommerce site, Espresso Web Design and the APC Overnight delivery network. The NetDespatch solution automatically prints the correct shipping labels and pre-advises the carrier that consignments are ready for collection.

“The NetDespatch solution saves us between two and three hours every day,” says company secretary Angela Knights. “I could kiss it every time I press the Print Label button.”

NetDespatch provides a cost-free solution for retailers with an easy to use secure system that automates the connection between order processing, despatch and delivery, even if the orders are received in one location and despatched from another. There are no costs involved for installation, training or support, and the system is available instantly.

“We take pride in our exceptional customer service and expect the same from our suppliers and service providers,” concludes Angela. “That’s exactly what we get from NetDespatch – the highest level of customer service and support that I have come across.”

Related Articles

Roberson Wine keeps orders flowing with NetDespatch

Independent wine specialist, Roberson Wine, is the latest retailer to select the popular NetDespatch cloud-based shipping and data…

NetDespatch takes the footwork out of ShoeStation Direct’s order despatch

Footwear retailer ShoeStation Direct is saving up to 20 hours every week since implementing an automated despatch solution from…

NetDespatch streamlines multi-channel sales for Ultimo Electronics

Norwich-based Ultimo Electronics is the latest company to use NetDespatch shipping solutions to simplify its despatch processes. The…

Online flower power

As the weather starts to get more clement, so we all look to our gardens and start to think about what we need to do to get them ready for…

NetDespatch provides carrier integration savings for WMS provider Optima

NetDespatch, the SaaS parcel data management platform for postal and parcel carriers, has formed a partnership with warehouse management…

Realtime Despatch Software partners with NetDespatch

NetDespatch, a parcel data management platform for postal and parcel carriers, has announced that it has partnered with Realtime Despatch…